This usually happens when the form owner has restricted access. If the Google Form is set to “only people in my organization” or specific emails, anyone outside won’t be able to open it. I’ve seen the pii_deleted part show up when the form was removed or permissions were changed after sharing.
From a technical standpoint, docs.google.com/forms/pii_deleted often indicates that Google has removed or anonymized the form ID. This can happen if the form was deleted, reported, or violated Google’s policies. It’s not always a browser issue sometimes the backend resource simply no longer exists.
Yeah, I’ve hit this before. In my case, the form creator deleted the form but forgot to remove the link from their site. The link stayed live, but the form was gone. I messaged them and they confirmed it was no longer active.
Ah yes, the classic “this form no longer exists but the link still haunts the internet.”
Usually it means the owner nuked the form or locked it down. Google just leaves you staring at pii_deleted like it’s a crime scene.
I thought my internet was broken when this happened to me
Turns out the form was shared only with company emails. Once I logged in with the right Google account, it worked fine. So yeah, sometimes it’s just account access.
In managed Google Workspace environments, admins can enforce strict sharing rules. If a form link like docs.google.com/forms/pii_deleted is accessed outside the allowed domain, Google may block it entirely. Asking the owner to adjust sharing or export responses is usually the fix.
Google Forms be like: “You don’t have permission… and I’m not telling you why.”
Nine times out of ten, it’s either deleted or locked behind an account you don’t have. The error message could definitely be more helpful.
We had this issue at work where dozens of old docs.google.com/forms/pii_deleted links were floating around in emails. The original owner left the company, their account got disabled, and every form tied to it became inaccessible overnight.
Best move is to contact whoever shared the form. Ask them to resend the link or check sharing settings. If it’s really showing pii_deleted, chances are the form is deleted or Google auto-removed sensitive identifiers for privacy reasons.