Error Code 4 usually means the game failed to launch or lost authentication/connection often caused by corrupted local files/cache, a blocked connection, or an authorization issue. Try the platform-specific steps below, then contact support with logs if it keeps happening.
PC
• Verify/repair game files in your launcher (Steam/Epic/etc.).
• Fully clear the game cache/temp (look in the game folder, %appdata% or %localappdata% for MarvelRivals folders) and then restart.
• Run the launcher/game as Administrator, disable overlays (Discord, GeForce Experience), and turn off VPN/proxy.
• Add the game to firewall/antivirus exceptions and update GPU drivers + DirectX/VC++ redistributables.
• If persistent: uninstall, delete leftover game folders, reinstall.
Console (PS / Xbox / Switch)
• Full power cycle (shutdown, unplug for 30s, then restart).
• Clear console cache / remove and re-download the game.
• Sign out and back in, check NAT type / network settings, test other online games.
• If problem remains, try a different profile or offline->online switch and check server status.
Mobile (Android / iOS)
• Force-stop app, clear app cache (Android) or Offload App (iOS), then reopen.
• Reinstall the app, ensure OS is up to date, grant network permissions, and try mobile data vs Wi-Fi.
• Turn off battery saver or background restrictions.
Account & Server checks
• Check official server status / socials for outages.
• Try another account (to rule out account bans/auth issues).
• If servers are fine and local fixes fail, gather logs/screenshots.
What to send to support
Platform, exact error (Code 4), time(s) it happened, short list of steps you tried, screenshots, and game logs or system specs (OS, GPU, drivers). That speeds up a fix.