[HELP] Just swapped my Ryzen CPU and now getting "new cpu installed ftpm/psp nv corrupted" warning?

Freya

Member
I’m in a bit of a panic. I just upgraded my processor from a Ryzen 5 3600 to a 5800X on my B550 board. Everything seemed fine during the physical install, but when I hit the power button, I got this scary American Megatrends screen saying new cpu installed ftpm/psp nv corrupted.

It gives me two options: Press Y to reset fTPM or Press N to keep previous fTPM record. The thing is, I don’t use BitLocker (at least I don’t think I do?), but I’ve read online that hitting Y might lock me out of my Windows 11 install or delete my encryption keys.

Has anyone dealt with this specifically on a Ryzen build? I haven't pressed anything yet because I don't want to wipe my drive. If I press Y, will it just boot into Windows normally, or am I looking at a fresh OS install? Any advice would be huge right now. Thanks!
 
"I'd recommend checking your BIOS settings for any outdated FTPM (firmware trusted platform module) configurations. You can also try resetting your UEFI settings to default or updating your motherboard drivers. Additionally, consider running a system file checker (sfc) and a disk check to ensure no corrupted system files are causing the issue."
 
Back
Top