How can I fix error code 80090016 on my system?

[christinachambers]

I’m seeing error code 80090016 on my system when trying to access certain apps. Could it be a credential or security issue? How can I fix error code 80090016

 

[Mateo]

Error code 80090016 usually happens when the Windows security or PIN data becomes corrupted.

Fix: Sign out of your account, restart your computer, and reset your Windows PIN in Windows 10 or Windows 11 settings. In some cases, clearing the NGC folder (PIN data) or reconnecting your work/school account may also solve the issue.

 

[David Thompson]

I recently encountered the same error code 80090016 on my system and was able to resolve it by running the Windows Update Troubleshooter and then checking for updates. It's possible that an outdated Windows update is causing the issue. I also tried resetting the Windows Store and reinstalling the affected app, which seemed to resolve the problem for me. Maybe trying these steps could help others with this error.

 

[Helena]

Error code 80090016 on Microsoft Windows usually occurs due to corrupted login credentials or a problem with Microsoft Office authentication. To fix it, sign out of Office apps, clear cached credentials from Credential Manager, restart your computer, and sign in again. If the issue continues, deleting the Office identity cache or repairing Office from Windows settings can resolve the problem.

 

[Amelia]

Error Code 80090016 occurs on Windows when the Trusted Platform Module (TPM) fails to create or access security keys, commonly affecting Microsoft Teams or Office 365 login. It happens due to corrupted TPM credentials or cache. Fixing it requires deleting the Microsoft.AAD.BrokerPlugin folder from AppData and re-authenticating your Microsoft account to restore normal access.

 

[tayyabtanoli12]

Error Code 80090016 occurs when Windows Trusted Platform Module fails to generate or validate cryptographic keys used for Microsoft account authentication. Corrupted AAD Broker Plugin credentials, outdated Windows builds, or TPM configuration conflicts commonly trigger this error. It predominantly affects Microsoft Teams, Outlook, and Office 365 users on corporate or Azure-connected Windows devices.

 

[Freya]

Error Code 80090016 means Windows is having trouble verifying your identity through its built-in security chip. It mostly affects Microsoft Teams and Office apps. The good news is it is fixable without technical expertise. Simply navigate to your AppData folder, delete the Microsoft.AAD.BrokerPlugin folder, restart your device, and sign back into your Microsoft account normally.

 

[Morgan Freeman]

Error Code 80090016 is a Windows security error indicating the Trusted Platform Module cannot create or access required cryptographic keys for Microsoft account authentication. It commonly affects Microsoft Teams and Office 365 users. Fixing it involves deleting the corrupted Microsoft.AAD.BrokerPlugin folder in AppData, restarting Windows, and signing back into your Microsoft account fresh.