how to check stability of my internet connection

[Nandani]

My video calls keep freezing even when the speed test looks fine. Can anyone guide me on how to check the stability of my internet connection beyond just speed?

 

[jainnaman561]

My video calls keep freezing even when the speed test looks fine. Can anyone guide me on how to check the stability of my internet connection beyond just speed?

Top Most Common Factors of the Unstable Internet Connection (even if the speed test is good).

1. Wi-Fi Signal Strength:

• Make sure to update your Wi-Fi router settings and keep them updated.
• Being far from the router might also be the cause of an unstable internet connection.

2. Latency/ Ping Issue:

• Ping over 100ms = noticeable lag in calls.
• Your download/upload speed is stable. But if the ping is high, then it may delay or shutter your video calls.

3. Background Network Usage

• If someone else is downloading, streaming, or gaming online, then it might lack your voice/video calls.
• Many users also face this during the shared internet connection or in their peak hours.

Hope this helps you!