How to Connect Alexa to Wifi?

[Alisha]

I’ve been trying to set up my new Echo, but I’m hitting a wall during the initial configuration. Could someone walk me through the exact steps for how to connect alexa to wifi if the app isn't automatically detecting my device? I’ve ensured my phone is on the 2.4GHz band, as I heard that helps, but the light ring stays purple instead of turning orange.

I’m looking for a detailed troubleshooting guide on how to connect alexa to wifi when the "Amazon XXX" network doesn't show up in my phone's settings. Are there specific router settings, like WPA3 or firewall rules, that might be blocking the connection?

 

[captainghost]

The purple light is not really disturbing, just it means Do Not Disturb, or a huge Wi-Fi failure. In order to know how to get alexa to connect to wifi when it has become stuck that way, you generally need to hold the Action button (the one with the dot) about 20 seconds until the ring turns an orange color again. That puts it into setup mode allowing the app to see it.

 

[Alisharoy]

Honestly, the app is trash. When you find it difficult to connect alexa with wifi, do not use your phone but use a tablet. In other cases the mobile app may include smart network switching which will cut off the connection with the Echo internal setup signal before it can complete the handshake.

 

[Evelinawright]

You see there your problem is the router is configured to WPA3 only. Most Echos hate it. Enhanced your security settings in your router to WPA2/WPA3 mixed up. This is the secret, most of the times, of how to connect alexa to wifi when it is not detecting the network during the scan.

 

[Emmawoods]

Welcome to the club. I spent three hours yesterday working out how to get alexa to connect to wifi as my mesh system was insisting on connecting it to 5GHz. It took me literally walking to the backyard of my house to establish the initial setup by walking as close to the edge of my backyard as possible to get the phone to drop to 2.4GHz so that it would clear.

 

[ethanwalker]

Have you ever screamed at it? Normally does not assist in the method of connecting alexa to a wifi, yet it alleviates my anxieties. Reality-wise, though, make sure that your Amazon XXX network is not concealed by your phone under its Auto-Join network settings. And in some cases, you need to manually select the Echo Wi-Fi in the setting menu of your phone.

 

[Ragnar Lothbrok]

Question in the standard tech support: Have you rebooted the router? It is a simple request, yet, when it comes to connecting alexa to wifi, most individuals who cannot recall how to do it, forget that the router could have simply reached its DHCP limit and is no longer accepting new assignments. Reboot it and give it a second chance.

 

[Ggranilel]

I tell you the things are getting difficulter to install each year. To ensure the correct instruction about connecting alexa to wifi when the application does not work, one of the most reliable sources of advice is to log into your Amazon account using the browser of the laptop and check whether you can add the device using the web interface. It is much more secure than the app.

 

[TaylorTravels]

When the light ring is not turning orange, then it is not in set up mode. Period. No guide on how to conjoin alexa with wifi will be useful until that wheeling orange light. In case of non-functioning of the button press, disconnect the button and wait 30 seconds before re-attempting the reset.

 

[Olivier]

Do not forget to turn of your VPN on your phone! I was spending a week trying to figure out how to have alexa hooked up with wifi when I discovered my NordVPN was preventing the local connection with the Echo. The device was immediately visible in the app as soon as I switched it off.

 

[jameswill8520]

We are still in 2024 trying to figure out how to get alexa to connect to the wifi as though it is the year 1995 and dial-up is the new internet. Make sure that your router has AP Isolation enabled. Assuming so, the Echo will be unable to communicate with your phone, and the installation will break down every time.

 

[rebeccareed]

Turn off your mobile data when doing the set up. At times the phone believes that the Wi-Fi connection of the Echo is bad since it has no internet hence it switches back to 5G. It is one of the hurdles that one is likely to face when learning how to connect alexa to wifi.

 

[Gdeathswebscar]

Same here. I relinquished and purchased a Google Home. Just kidding (mostly). In case you are not sure how to connect the alexa to wifi, then you must check whether or not your SSID has any special characters such as emojis or weird symbols. Amazon devices occasionally malfunction when the Wi-Fi name is not plain text only.

 

[AngelinaFi]

Ensure that Alexa app is set up in the privacy settings of your phone; make certain that Local Network Access is activated. Unless the app is allowed access to the local devices, you will not need any tutorials on how to connect alexa to wifi.

 

[AnnP111966]

When you have a hidden network name, you are forced to manually type in the network name. It won't show up in the list. That is a big leap in the process of how to connect alexa to wifi that many individuals fail to think of when they are privacy-sensitive with their router.